Shipping & Handling
US ORDERS
We're delighted to offer free shipping and handling to all 48 contiguous states! No minimum purchase is required to qualify for free shipping and handling.
Please note that there is a processing period of up to 7 business days from the date the order is placed. Shipping time is not included in this processing period. We offer free standard ground shipping within the contiguous United States (excluding Alaska and Hawaii). Expedited shipping options are available at an additional cost for faster delivery.
Please note that shipping time is separate from order processing time.
For our valued customers in Alaska and Hawaii, we're pleased to offer a flat-rate shipping cost of $25 on all orders. With our flat-rate shipping, you can shop with confidence, knowing that the cost of shipping remains consistent regardless of the size or weight of your order.
Shipping Restrictions
Please note that we are unable to ship to U.S. territories, PO Boxes, APO/FPO addresses, and international delivery addresses at this time. We apologize for any inconvenience this may cause.
To ensure a smooth shopping experience, please provide a valid residential or business address within the contiguous United States when placing your order. We appreciate your understanding and cooperation.
If you have any questions or need further assistance, please don't hesitate to contact our customer service team at hello@modimodu.com. We're here to help!
INTERNATIONAL ORDERS
For international orders, all applicable fees, including duties, taxes, and shipping, will be calculated at checkout. Please note that all international sales are final, and we’re unable to process exchanges or returns, so please double-check your items before completing your purchase.
All orders will be processed for shipment within 7 business days from the date the order is placed. Please note that shipping time is separate from order processing time.
While we aim to get your order to you as quickly as possible, international shipping can occasionally be impacted by customs delays beyond our control.
If you have any questions or need further assistance, please don't hesitate to contact our customer service team at hello@modimodu.com. We're here to help!